Entering Keys

MAINTENANCE

AND SUPPORT

  • Effective IT management in an extremely methodical life sciences industry requires a dedicated and highly qualified team to ensure that the system is available 24/7/365 for business.

  • We have a well-qualified team to maintain, support and ensure that the system is available 24/7, while being compliant with all the regulatory standards.

Support services we provide for Life-sciences applications include:

  • Help business in Troubleshooting functional issues

  • Application maintenance

  • Administration

  • Regular health check-ups

  • Applying bug and security patches

  • Troubleshooting and fixing technical issues

Our support channel includes:

  • Live chat

  • Phone calls

  • E-mail

  • Remote Access

  • Knowledge base

We’re here to Support You

You can request support at any time, any day and we are available 24/7/365.