​MAINTENANCE

AND SUPPORT

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• Effective IT management in an extremely methodical life sciences industry requires a dedicated and highly qualified team to ensure that the system is available 24/7/365 for business.

• We have a well-qualified team to maintain, support and ensure that the system is available 24/7, while being compliant with all the regulatory standards.

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Support services we provide for Life-sciences applications include:

• Help business in Troubleshooting functional issues

• Application maintenance

• Administration

• Regular health check-ups

• Applying bug and security patches

• Troubleshooting and fixing technical issues

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Our support channel includes:

• Live chat

• Phone calls

• E-mail

• Remote Access

• Knowledge base

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We’re here to Support You

You can request support at any time, any day and we are available 24/7/365.