Big data analytics is the often-complex process of examining large and varied data sets, or big data, to uncover information -- such as hidden patterns, unknown correlations, market trends and customer preferences -- that can help organizations make informed business decisions.

On a broad scale, data analytics technologies and techniques provide a means to analyze data sets and draw conclusions about them which help organizations make informed business decisions. Business intelligence (BI) queries answer basic questions about business operations and performance.

Big data analytics is a form of advanced analytics, which involves complex applications with elements such as predictive models, statistical algorithms and what-if analysis powered by high-performance analytics systems.


Driven by specialized analytics systems and software, as well as high-powered computing systems, big data analytics offers various business benefits, including:

•      New revenue opportunities

•      More effective marketing

•       Better customer service

•       Improved operational efficiency

•       Competitive advantages over rivals

Big data analytics applications enable big data analysts, data scientists, predictive modelers, statisticians and other analytics professionals to analyze growing volumes of structured transaction data, plus other forms of data that are often left untapped by conventional BI and analytics programs. This encompasses a mix of semi-structured and unstructured data -- for example, internet clickstream data, web server logs, social media content, text from customer emails and survey responses, mobile phone records, and machine data captured by sensors connected to the internet of things (IoT).


Unstructured and semi-structured data types typically don't fit well in traditional data warehouses that are based on relational databases oriented to structured data sets. Further, data warehouses may not be able to handle the processing demands posed by sets of big data that need to be updated frequently or even continually, as in the case of real-time data on stock trading, the online activities of website visitors or the performance of mobile applications.

As a result, many of the organizations that collect, process and analyze big data turn to NoSQL databases, as well as Hadoop and its companion data analytics tools, including:

  • YARN: a cluster management technology and one of the key features in second-generation Hadoop.

  •  MapReduce: a software framework that allows developers to write programs that process massive amounts of unstructured data in parallel across a distributed cluster of processors or stand-alone computers.

  • Spark: an open source, parallel processing framework that enables users to run large-scale data analytics applications across clustered systems.

  •  HBase: a column-oriented key/value data store built to run on top of the Hadoop Distributed File System (HDFS).

  •  Hive: an open source data warehouse system for querying and analyzing large data sets stored in Hadoop files.

  •  Kafka: a distributed publish/subscribe messaging system designed to replace traditional message brokers.

  •  Pig: an open source technology that offers a high-level mechanism for the parallel programming of MapReduce jobs executed on Hadoop clusters.


How big data analytics works

In some cases, Hadoop clusters and NoSQL systems are used primarily as landing pads and staging areas for data before it gets loaded into a data warehouse or analytical database for analysis -- usually in a summarized form that is more conducive to relational structures.

More frequently, however, big data analytics users are adopting the concept of a Hadoop data lake that serves as the primary repository for incoming streams of raw data. In such architectures, data can be analyzed directly in a Hadoop cluster or run through a processing engine like Spark. As in data warehousing, sound data management is a crucial first step in the big data analytics process. Data being stored in the HDFS must be organized, configured and partitioned properly to get good performance out of both extract, transform and load (ETL) integration jobs and analytical queries.

Once the data is ready, it can be analyzed with the software commonly used for advanced analytics processes. That includes tools for:

•             data mining, which sift through data sets in search of patterns and relationships;

•             predictive analytics, which build models to forecast customer behavior and other future developments;

•             machine learning, which taps algorithms to analyze large data sets; and

•             deep learning, a more advanced offshoot of machine learning.

Text mining and statistical analysis software can also play a role in the big data analytics process, as can mainstream business intelligence software and data visualization tools. For both ETL and analytics applications, queries can be written in MapReduce, with programming languages such as R, Python, Scala, and SQL, the standard languages for relational databases that are supported via SQL-on-Hadoop technologies.

Big data analytics uses and challenges

Big data analytics applications often include data from both internal systems and external sources, such as weather data or demographic data on consumers compiled by third-party information services providers. In addition, streaming analytics applications are becoming common in big data environments as users look to perform real-time analytics on data fed into Hadoop systems through stream processing engines, such as Spark, Flink and Storm.


Early big data systems were mostly deployed on premises, particularly in large organizations that collected, organized and analyzed massive amounts of data. But cloud platform vendors, such as Amazon Web Services (AWS) and Microsoft, have made it easier to set up and manage Hadoop clusters in the cloud, as have Hadoop suppliers such as Cloudera-Hortonworks, which supports the distribution of the big data framework on the AWS and Microsoft Azure clouds. Users can now spin up clusters in the cloud, run them for as long as they need and then take them offline with usage-based pricing that doesn't require ongoing software licenses.

Big data has become increasingly beneficial in supply chain analytics. Big supply chain analytics utilizes big data and quantitative methods to enhance decision making processes across the supply chain. Specifically, big supply chain analytics expands datasets for increased analysis that goes beyond the traditional internal data found on enterprise resource planning (ERP) and supply chain management (SCM) systems. Also, big supply chain analytics implements highly effective statistical methods on new and existing data sources. The insights gathered facilitate better informed and more effective decisions that benefit and improve the supply chain.

Potential pitfalls of big data analytics initiatives include a lack of internal analytics skills and the high cost of hiring experienced data scientists and data engineers to fill the gaps.


Initially, as the Hadoop ecosystem took shape and started to mature, big data applications were primarily the province of large internet and e-commerce companies such as Yahoo, Google and Facebook, as well as analytics and marketing services providers. In the ensuing years, though, big data analytics has increasingly been embraced by retailers, financial services firms, insurers, healthcare organizations, manufacturers, energy companies and other enterprises.